1King Terms of Use: Account Rules, Bonuses and Complaints

These terms apply from the moment you register a 1King account and continue to apply for as long as you use the platform. Throughout this page, the operating platform is referred to as "the Company"; submitting the registration form means you accept the rules below.

Eligibility to Open an Account

Access is limited to players who are at least 18 years old. The age and terms checkbox on the registration form exists to confirm this; accounts found not to meet the age requirement are restricted. Each player is permitted only one account — a second account linked to the same person, device or IP address is a rules violation and is treated as bonus abuse.

You are responsible for keeping your login details private. Sharing your password or letting someone else use your account is not permitted, and any activity carried out through a shared account is treated as belonging to the account holder.

How Bonus Terms Apply

Bonuses can be claimed once per person, email address, phone number, device/IP and payment account. No fixed, general wagering multiplier is published anywhere — each promotion's own condition is shown in your account panel when you claim it. Slot games count 100% of stake toward wagering by default, though some titles are excluded from that contribution.

Rounds, free spins or bonus balance cannot be delayed once in play. If a bonus is cancelled or expires, any unfinished winnings tied to it are voided as well. How the casino and sports packages divide across four deposits is explained on the welcome bonus page.

Regions Where Access Is Restricted

Under these terms, registration is restricted from the following countries and territories: North Korea, Myanmar, the Kingdom of the Netherlands, the Russian Federation, Sint Maarten, Syria, the occupied regions of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus/the Republic of Cyprus, the United Kingdom and the United States. This list is not exhaustive; the Company may decline applications from other countries as well.

Turkey does not appear on this restricted list, and the platform serves Turkish players. That said, holding a Curaçao licence does not automatically make the service legal under Turkish domestic law — whether online gambling is permitted where you live is a separate question, and evaluating it is left to each player.

Identity Verification and Withdrawal Rules

Withdrawal requests are processed only after identity verification (KYC) is complete. Verification requires a colour copy of the first two pages of your passport (with a residency stamp if applicable) or a colour copy of your national ID card; a driving licence copy and proof of address may also be requested. Phone verification is mandatory for every account, and an optional video call may be arranged as well. Accounts that do not complete verification risk having bets cancelled, deposits reversed, or access restricted.

Withdrawn funds always return through the same method used to deposit; they are never routed to a different payment system. If an account stays inactive for 12 months, a monthly maintenance fee is deducted from a positive balance after a further 30-day grace period; accounts with a zero balance are not charged.

Licence and Governing Law

1King states it operates under a Curaçao Gaming Authority licence issued under the National Ordinance on Games of Chance (LOK); no licence number is published on the site. Curaçao law governs these terms and your use of the platform, and Curaçao courts have exclusive jurisdiction over any dispute that arises.

Complaints Policy

Complaints must be submitted within 6 months of the incident and only by the registered player involved; third-party complaints are not accepted. If a complaint is not resolved directly, alternative dispute resolution (ADR) is available, and the regulator can be reached at [email protected].

Responsible Gambling

Betting and casino games are offered as entertainment, not as a guaranteed source of income. If you want to set a limit on your play or pause your account, that request must go through the support team directly — there is no automatic self-service limit tool in the account panel. External support is available through betblocker.org, gamban.com, and a self-assessment tool at gamblersanonymous.org.

Changes and Contact

These terms may be updated without prior notice; the current version is always published on this page. To learn how your personal data is handled, see our Privacy Policy.

And for general platform information visit our About Us page.

If you have not yet opened an account, you can start from the registration page.